Our Team
Meet the team supporting our clients, coaches, and leadership work.
CEO & Owner
Kathy brings a distinctive ability to synthesize complex ideas, reveal connections, and make the resulting insights accessible, understandable, and useful.
Her work helps leaders expand their thinking, recognize possibilities they may not have seen or considered, and lead with greater clarity and judgment. This builds alignment, strengthens cohesion, and creates measurable momentum toward meaningful results.
Fractional COO
Jennifer Burnett brings decades of experience in leadership, operations, team development, and creative execution to her role as Chief Operating Officer of Carlson/Young – Be Intentional. Prior to joining Carlson/Young, Jennifer spent many years as both a Production Manager and Artistic Director for Mile Hi Church, where she developed extensive experience translating vision into action through thoughtful planning, collaboration, resource management, and the coordination of people and complex projects.
At Carlson/Young – Be Intentional, Jennifer focuses on building the operational infrastructure needed to support the company’s vision and continued growth. Her work encompasses organizational systems, process development, technology integration, team structure, and strategic implementation. She brings an ability to see the larger picture while identifying the practical structures and next steps necessary to move an organization forward.
Central to Jennifer’s approach is the belief that effective operations should support people, not simply processes. She is passionate about creating environments where team members have the clarity, tools, and support they need to work effectively together and contribute their best work. Her commitment to efficiency is grounded in a larger purpose: helping create strong, intentional teams capable of doing meaningful work in the world.
Jennifer is also deeply committed to her own continued growth as a leader. She is a three-time attendee of the Hidden Laws of Leadership conference, a participant in the Brave Thinking Leader program, and has been actively engaged with the Brave Thinking Institute since 2023. She is also a certified TranscenDance™ Facilitator, continually expanding her understanding of leadership, vision, mindset, and intentional creation.
Supporting the work
IT & Security Lead
Thom Lich is the IT and Security Lead for Carlson/Young Be Intentional. His natural inclination is to make computer systems operate smoothly and correctly in service of organizations and the people who make them possible. Thom balances creativity with structure to help the organization’s IT function soar.
Instructional Design, Operations & Research
Mia Burnett provides instructional design assistance, operations and logistics support, and strategic research planning. An ex-academic, she uses her philosophy background and years in healthcare administration to keep things running smoothly at Carlson/Young under the direction of the COO.
Virtual Assistant
Abby Rocillo is the Virtual Assistant for Carlson/Young. Our longest-serving team member outside of the CEO, she provides administrative support and runs the customer relationship management software. Helpful, talented, and readily available, Abby is an indispensable part of our team.
Financial Liaison
Nicole Gaylord is the Financial Liaison for Carlson/Young Be Intentional. She brings her unique experience in training and leadership development through Disney, along with her many qualifications, to her work at Carlson/Young. Her disciplined, detail-oriented mind is essential to the organization’s behind-the-scenes operations.
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